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  • Customer 360 for Salesforce Spring 2017
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Administrator Guide

Administrator Guide

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Synchronizing Accounts in a Multi-Org Implementation

In a Multi-Org implementation, Spoke Orgs use the REST service of the Master Org to get updated accounts or person accounts from the Master Org.
The following image shows the batch synchronization of accounts between the Master Org and a Spoke Org:
The following process is a high-level overview of the batch synchronization of accounts between the Master Org and a Spoke Org:
Workflow creation using Informatica Cloud Services
Workflow creation using Informatica Cloud Services data integration tool for migration of accounts or person accounts from the Spoke Org to the Master Org. The workflow creates external beans on the Master Org.
Matching and consolidation
Matching and consolidation check on the Master Org that creates master beans and convert master beans to accounts.
Batch job synchronization
Batch job synchronization during which the batch job from the Spoke Org uses the REST service to synchronize all records in the Spoke Org with the Master Org.
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