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  1. Preface
  2. Introduction to Informatica Cloud Customer 360
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with CC360
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Cloud Customer 360 with MDM Multidomain Edition
  12. Managing Multi-Org
  13. Custom Settings
  14. Glossary

Configuring the Null Scores

The null score determines how
CC360
calculates the field score when one field for one of the records is null. You can configure
CC360
to assign a score when one field is null so the null field does not penalize the total match score.
To configure the score,
CC360
assigns a field if one of the records contains null values in the field, edit the matching settings.
  1. Based on the Salesforce environment that you use, perform one of the following tasks:
    • In Salesforce Classic, perform the following tasks:
      1. In the upper-right corner of the page, select your name, and click
        Setup
        .
      2. Under
        App Setup
        , click
        Develop
        Custom Settings
        .
    • In Lightning Experience, perform the following tasks:
      1. Click the quick access menu ( The image shows the quick access menu. 
						), and then click
        Setup Home
        .
        The
        Setup Home
        page appears.
      2. Under
        PLATFORM TOOLS
        , click
        Custom Code
        Custom Settings
        .
    The
    Custom Settings
    page appears.
  2. Select
    Manage
    for
    Matching Settings
    .
    The
    Custom Setting Matching Settings
    page appears.
  3. Click
    Edit
    for the object settings you want to edit or click
    New
    to create object settings.
  4. On the
    Matching Settings Edit
    page, enter a null score value for each of the null score fields.
  5. Click
    Save
    .

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