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  • Customer 360 for Salesforce Spring 2022
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Administrator Guide

Administrator Guide

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Settings for the Duplicate Record Management Process

Settings for the Duplicate Record Management Process

The duplicate check jobs use the default custom settings. You can customize the default custom settings based on your Salesforce organization and requirement.
The duplicate check batch jobs use the following custom settings:
  • Batch Acceleration Level
  • Matching Settings
  • Match Score Weighting
  • Null Scores
  • Matching and Duplicate Thresholds
  • Performance Settings
You can configure the custom settings before you run the duplicate check jobs.
Customer 360 for Salesforce
 (
Customer 360 for Salesforce
) identifies duplicate records more accurately with valid, standardized data. You can configure data cleansing settings including the fuzzy match segment, to prevent duplicate data and improve data quality. For more information about configuring data cleansing settings, see Configuring the Data Cleansing Settings.
For optimal results, after you configure the custom settings, compare two records and test the settings.
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