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  1. Preface
  2. Introduction to Informatica MDM - Customer 360
  3. Before You Install
  4. Installing MDM - Customer 360
  5. After You Install
  6. Business Processes for Customer Management
  7. Customizing Customer 360
  8. Upgrading Customer 360
  9. Troubleshooting

Installation and Configuration Guide

Installation and Configuration Guide

Installing MDM - Customer 360 in Console Mode

Installing MDM - Customer 360 in Console Mode

After you perform the pre-installation tasks, you can install MDM - Customer 360.
  1. Go to the following directory:
    <MDM installation directory>/app/tcr/bin
  2. Run one of the following scripts:
    • On Windows.
      install-tcr.bat
    • On Linux.
      install-tcr.sh
  3. At the prompts, enter the following parameters:
    Parameter
    Description
    MDM Hub installation directory
    Fully qualified path to the directory where you installed MDM Hub.
    MDM - Customer 360 installation directory
    Fully qualified path to the directory that contains the Customer 360 files.
    Application Server
    Name of the application server in lowercase.
    avos console username
    ActiveVOS Console user name.
    avos console password
    ActiveVOS Console password.
    PIM portal username
    Product 360 user name. If you do not want to enable the Product 360 service, press
    Enter
    .
    PIM portal password
    Product 360 password.
    If you use a Weblogic application server, you are prompted to enter the Weblogic console password.
  4. To install the
    Customer 360
    extensions, when prompted for the extensions, enter the names of the extensions that you want to install.
    Enter the names of the extensions as comma separated list in the following format:
    Extensions=<Extension 1>,<Extension 2>,<Extension 3>
    For example,
    Extension=GDPR
    .
    If you do not want to install an extension, press
    Enter
    .
  5. After you successfully install the
    Customer 360
    application, ensure that you download and apply EBF-21761, and install the
    Customer 360
    extensions that you want.
    For more information on applying emergency bug fixes (EBF), contact Informatica Global Customer Support.

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