Table of Contents


  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Sharing the CC360 Settings

Sharing the CC360 Settings

You can share the
Customer 360 for Salesforce
custom settings with Informatica when Informatica Global Customer Support troubleshoots the issues you encounter.
  1. From the
    section of the
    CC360 Admin
    tab, click
    Run the Setup Wizard
  2. Under
    Phone Home
    , click
    List of Cloud Customer 360 Settings to Share
    page appears.
  3. Review the list of settings to share, and click
    The current
    Customer 360 for Salesforce
    settings are shared with Informatica.


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