You can perform the following tasks in the batch queue:

View the running jobs and the queue entries.
Disable and enable automatic refresh.
Synchronize the batch queue to reactivate
Customer 360 for Salesforce
(
Customer 360 for Salesforce
) batch queuing after you abort all the running batch jobs.

You can view the running jobs and the queue entries. The queue entries section displays information for the batch job that you have selected in the jobs list of the

Jobs

section.

You can disable and enable automatic refresh. When you select

Enable Automatic Refresh

, the information in the Running Jobs table and the Queue Entries table refreshes every five seconds.

You must synchronize the batch queue to reactivate CC360 batch queuing after you abort all the running batch jobs. If you abort all the running batch jobs in the batch queue,

Customer 360 for Salesforce

stops adding batch jobs to the available batch slots. Select

Synchronize Queue

in the Batch Queue section of the

CC360 Admin

tab to reactivate CC360 batch queuing.

The following image shows the batch queue:

CC360 processes only five jobs simultaneously. If you submit more than five jobs for execution,

Customer 360 for Salesforce

runs the first five jobs and assigns the Processing status to the running jobs. The remaining jobs are assigned the Holding status.

If you submit more than 100 jobs for execution,

Customer 360 for Salesforce

performs the following tasks:

Runs the first five jobs and assigns the Processing status.
Assigns the Holding status to the next 95 jobs.
Assigns the Waiting status to the remaining jobs.

You can also modify the order of the Holding jobs to control when the queued jobs get processed.