Table of Contents


  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Domain Normalization

Domain Normalization

Normalized domain ensures domain field consistency and improves the match results.
Customer 360 for Salesforce
uses the domain field during fuzzy matching.
When you enable domain normalization,
Customer 360 for Salesforce
populates the domain field with the domain extracted from the website field.
For example, if a user enters
in the website field,
Customer 360 for Salesforce
can populate the domain field as


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