Table of Contents


  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Configuring the Match Score Weightings

Configuring the Match Score Weightings

The match score weightings determines the impact a field score has on the total match score.
Customer 360 for Salesforce
calculates a total match score based on the total weighted field scores. The duplicate check batch jobs use the weighted field scores to identify duplicate records.
To configure the match score weightings, edit the matching settings.
  1. Based on the Salesforce environment that you use, perform the following tasks:
    • In Salesforce Classic, from the
      section of the
      CC360 Admin
      tab, click
      Run the Setup Wizard
    • In Lightning Experience, perform the following tasks:
      1. On the navigation menu, click
        CC360 Admin
        Manage CC360
        page appears.
      2. From the
        section, click
        Run the Setup Wizard
  2. Under the
    section, click
  3. To create object settings, click
    . To edit the object settings, click
  4. On the
    De-duplication Settings
    page, enter a value for the weighting fields.
  5. Click


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