Table of Contents

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  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Configuring the Data Source Settings

Configuring the Data Source Settings

You can define the available data sources and set the priority of the fields for the data source in beans.
  1. Based on the Salesforce environment that you use, perform one of the following tasks:
    • In Salesforce Classic, perform the following tasks:
      1. In the upper-right corner of the page, select your name, and click
        Setup
        .
      2. Under
        App Setup
        , click
        Develop
        Custom Settings
        .
    • In Lightning Experience, perform the following tasks:
      1. Click the quick access menu ( The image shows the quick access menu. 
						), and then click
        Setup
        .
        The
        Setup Home
        page appears.
      2. Under
        PLATFORM TOOLS
        , click
        Custom Code
        Custom Settings
        .
    The
    Custom Settings
    page appears.
  2. Select
    Manage
    for
    Data Source Settings
    .
    The
    Custom Setting Data Sources
    page appears.
  3. To create a Data Source, click
    New
    .
    The
    Data Sources Edit
    page appears.
  4. Configure the following components:
    Name
    Name of the data source or record type.
    If the record type is enabled, use the following name format to define data source for one or more record types:
    <Data Source>:<Record Type Name1>,<Record Type Name2>,...<Record Type NameN>
    For example, SAP:Sales,Marketing indicates that data source definition is applicable to the Sales and Marketing record types.
    Check for Duplicates on Create
    Optional. Enables
    Customer 360 for Salesforce
    to check for duplicates when a new record is created. Default is disabled.
    Default User ID
    Optional. The user identified by this ID is set as the default owner of new account, lead, and contact beans.
    Description
    Optional. A description for the data source set.
    Dynamic Priority
    Optional. The API name of the numeric field where the dynamic priority value is stored.
    Enable for Search
    Optional. Displays the source as a search option in the Account, Lead, and Contact tabs. Default is enabled.
    Object Class
    Optional. Object class of the data source. For example, Account, Contact, or Product.
    Priority Fields
    Priority of the source on the corresponding field in beans in the consolidation process. You can set the priority of the fields ranging from 0 to 100. 100 is the highest priority.
    If the priority is 0,
    Customer 360 for Salesforce
    does not update the corresponding field on the consolidated record and the master bean. If the priority is 100,
    Customer 360 for Salesforce
    updates the corresponding field on the master bean. If beans have an equal priority, the bean with the most current Last Updated Date is used to update the master bean. If the Last Updated is Null, the most current modification date is used to update the master bean.
  5. Click
    Save

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