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English
  • Customer 360 for Salesforce Spring 2022
  • All Products

Table of Contents

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  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Administrator Guide

Administrator Guide

Back Next

Configuring the Match Score Weightings

Configuring the Match Score Weightings

The match score weightings determines the impact a field score has on the total match score.
Customer 360 for Salesforce
 calculates a total match score based on the total weighted field scores. The duplicate check batch jobs use the weighted field scores to identify duplicate records.
To configure the match score weightings, edit the matching settings.
  1. Based on the Salesforce environment that you use, perform the following tasks:
    • In Salesforce Classic, from the
      Setup
       section of the
      CC360 Admin
       tab, click
      Run the Setup Wizard
      .
    • In Lightning Experience, perform the following tasks:
      1. On the navigation menu, click
        CC360 Admin
        .
        The
        Manage CC360
         page appears.
      2. From the
        Setup
         section, click
        Run the Setup Wizard
        .
  2. Under the
    Setup
     section, click
    Deduplication
    .
  3. To create object settings, click
    New
    . To edit the object settings, click
    Edit
    .
  4. On the
    De-duplication Settings
     page, enter a value for the weighting fields.
  5. Click
    Save
    .
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