Table of Contents

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  1. Preface
  2. Introduction to Informatica Customer 360 for Salesforce
  3. Configuring the Data Cleansing Settings
  4. Managing Batch Jobs
  5. Verifying Addresses, Email Addresses, and Phone Numbers
  6. Synchronizing Salesforce Records with Customer 360 for Salesforce
  7. Managing Duplicate Records
  8. Consolidating Records
  9. Converting External Records to Salesforce Records
  10. Managing Hierarchies
  11. Integrating Customer 360 for Salesforce with Multidomain MDM
  12. Managing Multi-Org
  13. Troubleshooting
  14. Appendix A: Custom Settings
  15. Appendix B: Glossary

Data Cleansing Options

Data Cleansing Options

You can enable legal form normalization, country name normalization, and domain normalization in
Customer 360 for Salesforce
.
Legal form normalization is the process of extracting the legal form from the company norm and populating the legal form field with normalized data. Country name normalization is the process of standardizing the data in the country name field. Standardized country data improves reporting because it ensures that all of your data for a specific country exists in a single country category. Domain normalization ensures domain field consistency and improves the match results.
Customer 360 for Salesforce
uses the domain field during fuzzy matching.

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