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User roles for Human Tasks

A human task needs human intervention to get completed. When you create a human task asset in Application Integration, you assign users or roles to monitor and act upon the task. The actions that can be performed on a task vary based on the privileges assigned to a specific user or role.

You can configure the following roles for human tasks:

Task Owner: A task owner is the user that is assigned the task and can perform actions on it. The task owner can start, stop, suspend, resume, release, and complete a task. A task owner can also attach files and add comments to tasks. A task always has one task owner.
Potential Owners: A potential owner can become the actual owner of a task and belong to a user group that can work on a task. When a task is generated, all the potential owners can view the task. A potential owner can claim a task. After a task is claimed by a potential owner, the potential owner becomes the task owner, and the task can't be claimed by other potential owners.

A potential owner can claim, start, stop, suspend, resume, release, and complete a task. A potential owner can also attach files and add comments to tasks.
Excluded Owners: Excluded owners are the users or roles that are excluded from processing a human task. Excluded owners can't access, own, or perform any action on a task.
Administrators: Administrators are the users or roles that are authorized to assign and reassign tasks. Administrators can also attach files and add comments to tasks.
Stakeholders: Stakeholders are the users or roles that can oversee tasks and take necessary actions when a problem arises. Stakeholders can monitor the actions taken on a task by a task owner, claim a task, and reassign a task to another user when needed. Stakeholders can also attach files and add comments to tasks. A task can have multiple stakeholders.