Creating an Inline or Local Notification Action for a Task Deadline
Creating an Inline or Local Notification Action for a Task Deadline
A common escalation action associated with a task deadline is a notification. When a deadline is reached, a notification can alert a task owner about a late task. For a discussion of escalations, see About Task Deadlines and Escalations.
Two of the escalation actions you can select are inline notification and local notification.
An
inline
notification is a new notification, defined exclusively, in this case, as an escalation action. For details on defining a notification, see About Notifications.
A
local
notification is defined at the process or scope level, within a Human Interaction element. You can customize the notification for a particular escalation by providing overrides for the existing people assignments and the existing priority.
In the Properties view, fill in all the required details for the notification, including interface, assignments, priority, and presentation Subject.
Creating a Local Notification
:
In the Outline view, right mouse click on
Task > Start (or Completion) Deadline > Local Notification
.
In the Local Notification Properties view, select a Notification from the picklist.
If desired, add a new priority.
If desired, add new assignments on the Assignments tab.
For details on setting a condition and using task data, see Defining a Condition for an Escalation Action and Using Task Data or Mapped Data for a Notification.