The Send Email action is an extension escalation provided by Informatica. When a deadline is reached, an email can alert a task owner or administrator about a late task. For a discussion of escalations, see About Task Deadlines and Escalations.
Sending email requires that you set up the Email Service in Process Server. The Email service provides a default sender's email address, which you can configure. For details, see the
In the Email tab, add an expression for one or more recipients. The assignment you make to recipients must evaluate to the
hd:organizationalEntity
data type, defined in the WS-HT specification. Typing the name of a Logical People Group or a user name is not a valid value. To create a valid expression, use a Human Task custom function from the Expression Builder, such as:
htd:getPotentialOwners("reviewTask")
Add an expression for the Subject and for the Body of the email. To write these expressions, see the example below. Also, see Email Service in the
Process Developer Online Help
for some tips on creating the Subject and Body using expressions.
Optionally, add a condition, as described in Defining a Condition for an Escalation Action.
Here are examples of valid email values:
Recipients:
htd:getLogicalPeopleGroup('loanreps')
Subject:
'New task in Central'
Body:
concat('Please review new loan for ', htd:getInput('Document')/loan:lastName, 'which has just arrived in Process Central.')