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  • B2B Data Exchange 10.5.0
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Table of Contents

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  1. Preface
  2. Document Processing
  3. Operation Console
  4. Partners and Profiles
  5. On-Boarding Checklists
  6. Managed File Transfer Web Users
  7. Managed File Transfer Connections
  8. Endpoints
  9. Events
  10. Event Monitors
  11. Reconciliations
  12. Event Resubmission
  13. Audit and Authorization
  14. Advanced Exception Handling
  15. Dashboard and Reports
  16. Service Level Agreement Management
  17. Glossary

Operator Guide

Operator Guide

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Displaying Exception Handling Issue Details

Displaying Exception Handling Issue Details

You can display the details of exception handling issues for event monitors that you configured to create advanced exception handling issues.
To display details of an exception handling issue, go to the event details screen and click the issue link that is displayed together with the logging information.
To display an exception handling issue using the Monitor screen:
  1. In the Navigator, click
    Monitors
    Event Monitors
    .
    The Event Monitors page appears.
  2. Select a monitor that contains advanced exception handling issues.
    The Events for Monitor page appears.
  3. Click the event ID of the event you want to display.
    The Event Details page appears.
  4. Scroll down to the Event Log section and click the
    Issue <issue ID> was created by event monitor create issue on error
     log entry.
    The log entry displays the status, assignee, and description of the issue. You can also view the source message, the attached event, any logging documents, and other related information.
    Do not clone the issue, change the type of the issue, change the project of the issue, or delete an issue. If you do, the issue and the related event will not synchronize correctly.
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