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Table of Contents

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  1. Preface
  2. Document Processing
  3. Operation Console
  4. Partners and Profiles
  5. On-Boarding Checklists
  6. Managed File Transfer Web Users
  7. Managed File Transfer Connections
  8. Endpoints
  9. Events
  10. Event Monitors
  11. Reconciliations
  12. Event Resubmission
  13. Audit and Authorization
  14. Advanced Exception Handling
  15. Dashboard and Reports
  16. Service Level Agreement Management
  17. Glossary

Operator Guide

Operator Guide

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Violations by SLA Rule

Violations by SLA Rule

The
Violations by SLA Rule
 chart displays visual and textual violation information according to the defined SLA rule.
The following image illustrates the
Violations by SLA Rule
 chart on the default dashboard and the deprecated dashboard:
The
Violations by SLA Rule
 chart in the default dashboard and the deprecated dashboard collects data from the operational data store.
The area contains a pie chart and a legend that show a breakdown of violations for the top 10 rules. You can click any segment in the diagram to filter the violations in the Violations list. You can hover over any segment to view the number of violations for that rule.
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