Operator Guide

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Updating a Reconciliation

When you view a list of events, user events, or events for a specific monitor, you can view and change the reconciliation status of the event.

In the Navigator, click

Events

The Event List page appears.

Click the event ID of an event with an entry in the

Reconciliation Status

column.

The Details page appears.

Click the

Reconciliation

tab.

The following table describes the event reconciliation properties:

Property	Description
Reconciliation Status	Status of the reconciliation process.
Reconciliation ID	Identifier of the reconciliation request.
Type	Type of the reconciliation.
Initiated	Date and time on which the reconciliation request was submitted.
Timeout	Date and time on which the reconciliation must be completed.
Reconciled on	Date and time on which the reconciliation was completed.
Reconciliation Event	Identifier of the event that was created when the reconciliation completed successfully.
Status	Status of the event.

To change the reconciliation status of an event, select the check box next to the reconciliation ID and click

Change Status

The Change Status window appears.

You can select multiple reconciliations.

Set the reconciliation status to

Reconciliation Complete

for one of the following options:

Option	Description
Selected reconciliations	Set the status of the selected reconciliations.
All reconciliations in the event	Set the status of all of the reconciliations that are associated with the event. This is equivalent to selecting all off the reconciliations in the Reconciliation tab.
All reconciliations in the event hierarchy	Set the status of all of the reconciliations for this event and all of the related events, including parent and child events.

Click

The Reconciliation Status displays the new status.

To change the timeout deadline for a reconciliation, select the check box next to the reconciliation ID and click

Change Timeout

The Change Timeout window appears.

You can select multiple reconciliations.

Set the reconciliation timeout for one of the following options:

Option	Description
Selected reconciliations	Set the timeout of the selected reconciliations.
All reconciliations in the event	Set the timeout of all of the reconciliations that are associated with the event. This is equivalent to selecting all off the reconciliations in the Reconciliation tab.
All reconciliations in the event hierarchy	Set the timeout of all of the reconciliations for this event and all of the related events, including parent and child events.

Click the calendar icon and select the new timeout date. Click

Apply

to close the calendar tool.

Set the new timeout hour and minute and click

The Timeout column displays the new date and time for the selected reconciliations.