Operator Guide

10.5.0
- 10.5.3
- 10.4.0
- 10.2.3
- 10.2.2 HotFix 1
- 10.2.2
- 10.2.1
- 10.2

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Dashboard Panels

The Dashboard tabs contain panels in which you can view different reports based on information that B2B Data Exchange collects about different KPIs. You can personalize each tab by adding or removing panels from the Dashboard catalog. The B2B Data Exchange developer can create custom Dashboard panels based on the organization needs.

The following table describes the Dashboard panels:

Panel	Description
Average Processing Time	Visual indication of the distribution of event processing time during the selected time frame. Appears by default.
Error Events by Account	Ten or 20 accounts with the highest number of error events or unresolved error events created during the selected time frame.
Error Events by Account - All Errors	Applies only to Dashboard (Deprecated). Ten or 20 accounts with the highest number of error events created during the selected time frame.
Error Events by Account - Unresolved Errors	Applies only to Dashboard (Deprecated). Ten or 20 accounts with the highest number of unresolved error events created during the selected time frame.
Error Events by Event Status	Ten or 20 event statuses with the highest number of error events or unresolved error events created during the selected time frame.
Error Events by Event Status - All Errors	Applies only to Dashboard (Deprecated). Ten or 20 event statuses with the highest number of error events created during the selected time frame.
Error Events by Event Status - Unresolved Errors	Applies only to Dashboard (Deprecated). Ten or 20 event statuses with the highest number of unresolved error events created during the selected time frame.
Error Events by Event Type	Ten or 20 event types with the highest number of error events or unresolved error events created during the selected time frame.
Error Events by Event Type - All Errors	Applies only to Dashboard (Deprecated). Ten or 20 event types with the highest number of error events created during the selected time frame.
Error Events by Event Type - Unresolved Errors	Applies only to Dashboard (Deprecated). Ten or 20 event types with the highest number of unresolved error events created during the selected time frame.
Error Events by Partner	Ten or 20 partners with the highest number of error events or unresolved error events created during the selected time frame. Appears by default.
Error Events by Partner - All Errors	Applies only to Dashboard (Deprecated). Ten or 20 partners with the highest number of error events created during the selected time frame.
Error Events by Partner - Unresolved Errors	Applies only to Dashboard (Deprecated). Ten or 20 partners with the highest number of unresolved error events created during the selected time frame.
Error Events Distribution	Number of error events created per hour or per day during the selected time frame.
Error Rate	Ratio of error events to the total events during the selected time frame in an intuitive and graphical format. Appears by default.
Events by Account	Ten or 20 accounts with the highest number of events created during the selected time frame.
Events by Event Status	Ten or 20 event statuses with the highest number of events created during the selected time frame.
Events by Event Type	Ten or 20 event types with the highest number of events created during the selected time frame.
Events by Partner	Ten or 20 partners with the highest number of events created during the selected time frame.
Events Distribution	Total number of events created per hour or per day during the selected time frame. Appears by default.
SLA Violations	Service level agreement (SLA) violations. The panel contains the following areas: Violations by SLA Rule. A breakdown of the top 10 violations according to the SLA rules. Violations by KPI. A breakdown of the top 10 violations according to the type of event information, such as the number of events or the error rate. Violations. List view of the first 50 violations. You can filter the list according to the SLA rule or the KPI. You can click a violation in the list to view the related events in the Event List page. Appears by default on the SLA tab.
Tasks	Links to the number of unresolved error events and operator actions that are pending approval. Appears by default.

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Operator Guide

Operator Guide

Dashboard Panels

Dashboard Panels