Data Director User Guide

10.3

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Resolving Duplicate Records Overview

Your organization might have data that originates in multiple systems, resulting in duplicate, hard to merge records. To resolve the duplicate records, you can use the

Matching Records

view in

Data Director

. You can identify the duplicates, and merge the best version of the data into a single master record.

If your MDM administrator created a custom view for this purpose, the name of the view might be different.

When you merge duplicate records, you can preview what the merged record would look like. If you are satisfied with the preview, you can merge the records.

You must have the required privileges to view and merge the records. You can see only the business entities for which you have the required privileges. To request additional role privileges, contact your MDM administrator.

Resolving Duplicate Records

Matching Records View

Matching Records and Match Rules

Best Version Of the Truth and Trust Scores

Merging Duplicate Records

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