The records contain two different birth dates for the customer: 23 June 1970 and 19 June 1970. Informatica Data Director selects 23 June 1970 as the correct birthday, but the customer's birthday is 19 June 1970. You manually select 19 June 1970 as the correct birth date.

The customer mentions that the spelling of the first name that you have on file is incorrect. You override the merge result for the first name and manually enter the correct spelling.