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  1. Preface
  2. Introduction
  3. Getting Started
  4. Data Director with Business Entities
  5. Data Director with Subject Areas
  6. Hierarchies and Relationships
  7. Workflows and Reviews

Best Version Of the Truth and Trust Scores

Best Version Of the Truth and Trust Scores

Best version of the truth is the result of merging the most trustworthy field values from the duplicate records.
Data Director
uses trust scores to evaluate and determine the most trustworthy field values. When you prepare to merge duplicate records, you can finalize the best version of the truth.
You can finalize the best version of the truth by promoting or overriding the values in the
Merge Preview
column with values that you think are correct. For the values that you override to take effect, the MDM administrator must have configured trust for the Admin system. When you merge records, if child-level records with values that you override are also being merged, an additional cross-reference record, which is called an edit record might be created or updated. An edit record is created or updated when you override values in the
Merge Preview
column. The edit record contains only the field values that you override.
To identify an edit record, look for the following field values:
  • Source system. The value is
    Admin
    .
  • Source primary key. The value is generated by the MDM Hub and is the same as the Record ID or has the format
    SYS:<number>
    .
If trust is configured for your environment, the records that appear on the
Matching Records
view have trust scores associated with the fields for which trust is enabled. Trust scores are a measure of the relative trustworthiness associated with field values based on their source system, change history, and other business rules. Trust scores range from zero to 100. A field value with a higher trust score is more trustworthy than a field value with a lower trust score.
For more information about the best version of the truth and trust scores, see the
Multidomain MDM Configuration Guide
.

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