Table of Contents

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  1. Preface
  2. Introduction
  3. Getting Started
  4. Data Director with Business Entities
  5. Data Director with Subject Areas
  6. Hierarchies and Relationships
  7. Workflows and Reviews

Identifying Duplicate Parent Records

Identifying Duplicate Parent Records

To identify duplicate records, open the target record in the
Matching Records
view. The target record appears along with the matching records in the
Matching Records
view. Start by identifying duplicates at the parent record level.
  1. Open the target record, and then, from the
    View
    list, select the name of the
    Matching Records
    view.
    The record views that appear in the
    View
    list depend on the
    Data Director
    configuration and your user role privileges.
    The matching records appear in the
    Matching Records
    view.
  2. For the advanced
    Matching Records
    view only. Optionally, view only the records that satisfy a specific match rule.
    1. Click the
      Filter
      tab.
    2. Select
      Specify a match rule
      .
    3. Click in the field and select the match rule from the list.
  3. If duplicate records that you want to merge with the target record are missing in the
    Matching Records
    view, manually add the records.
    If you use queries to find records that you want to add, the queries must be created before you perform this step.
    1. Click
      Add Candidate
      .
      The search user interface appears.
    2. Find and select the records that you want to add.
    3. Click
      Select
      .
      The records are added to the
      Matching Records
      view.
  4. Optionally, to show more information that might be helpful in determining duplicates, click
    Show
    , and select the options.
    Option
    Description
    System fields
    Displays system fields. This option is not available in the basic
    Matching Records
    view.
    Selected records
    Displays only the records that you select for merging. This option is not available in the basic
    Matching Records
    view.
    Trust scores
    Displays trust scores for all the trust-enabled fields. Trust settings are managed by the MDM administrator.
  5. Identify the duplicate records that you want to merge with the target record.
    1. Compare the data of each matching record with the target record.
    2. Select the duplicate records.
      You cannot select records if your user role does not include permission to merge the records. To request changes to your role privileges, contact your MDM administrator.
      The
      Merge Preview
      column shows the result of merging the records.
  6. Optionally, remove records that you do not want to merge or are not duplicates.
    1. To remove a manually added record from the
      Matching Records
      view, from the
      Actions
      menu of the record, click
      Remove Candidate
      .
    2. To remove a system matched record from the
      Matching Records
      view and dissociate it as a match of the target record, from the
      Actions
      menu of the record, click
      Not a match
      .
      When you dissociate a matching record, the record does not automatically match again.

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